Privacy Policy
General Provisions
This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By accessing the website, you agree to the terms of this Privacy Policy. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), and is intended to ensure transparency and security regarding the processing of user data.
Information We Collect
We may collect the following types of personal information from users:
- Contact details such as name, phone number, and email address submitted through contact forms
- Technical data including IP address, browser type, device information, and operating system
- Usage data including the pages visited, time spent on site, and interaction patterns
- Communication preferences selected by the user
- Provide and improve the functionality of the website
- Respond to user inquiries submitted via the website
- Personalize user experience based on interaction patterns
- Ensure website security and prevent misuse
- Comply with legal obligations and enforce legal terms
- Access their personal data
- Request correction of inaccurate data
- Request deletion of data under certain conditions
- Restrict or object to processing of their data
- Withdraw consent at any time, where applicable
- Lodge a complaint with a supervisory authority
We do not knowingly collect information from individuals under the age of 16 without verifiable parental consent.
How We Use Information
The information collected is used to:
All usage of personal information is based on legitimate interest, contractual necessity, or user consent, as required by applicable law.
Data Protection and Retention
We implement appropriate technical and organizational measures to secure personal data against unauthorized access, alteration, or deletion. This includes secure servers, encrypted connections, and access controls. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon expiration of the retention period, data is securely deleted or anonymized.
Sharing Data with Third Parties
Personal information may be shared with third-party service providers who assist in the operation of the website. These third parties are contractually bound to ensure data protection and confidentiality in compliance with applicable laws. We do not sell or lease personal information to third parties. Data may be disclosed when legally required or to protect our legal rights.
Use of Cookies
We use cookies to enhance user experience, track website usage, and analyze performance. Cookies may store user preferences and session information. The use of cookies is described further in our Cookie Policy. By continuing to browse the website, users consent to the use of cookies in accordance with this policy.
User Rights
Users have the right to:
To exercise these rights, users may submit a request through the contact form on the website.
Policy Changes
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the revised policy.
User Consent
By using the website, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, please do not use the website or submit any personal information.
🏢 CallConnect
📍 Building 21, Dubai Internet City, Al Sufouh Road, Dubai, United Arab Emirates
📞 +971 4 721 7838